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ate¡¡the¡¡wooden¡¡poles£»¡¡and¡¡wild¡¡elephants¡¡that¡¡pulled¡¡up¡¡the¡¡iron¡¡poles¡£¡¡There¡¡were¡¡monkeys¡¡that¡¡played¡¡tag¡¡on¡¡the¡¡lines£»¡¡and¡¡savages¡¡that¡¡stole¡¡the¡¡wire¡¡for¡¡arrow¡­¡¡heads¡£¡¡But¡¡the¡¡line¡¡was¡¡carried¡¡through£»¡¡and¡¡to¡­day¡¡is¡¡alive¡¡with¡¡conversations¡¡concerning¡¡rubber¡¡and¡¡ivory¡£

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No¡¡foreign¡¡country¡¡has¡¡reached¡¡the¡¡high¡¡American¡¡level¡¡of¡¡telephony¡£¡¡The¡¡United¡¡States¡¡has¡¡eight¡¡telephones¡¡per¡¡hundred¡¡of¡¡population£»¡¡while¡¡no¡¡other¡¡country¡¡has¡¡one¡­half¡¡as¡¡many¡£¡¡Canada¡¡stands¡¡second£»¡¡with¡¡almost¡¡four¡¡per¡¡hundred£»¡¡and¡¡Sweden¡¡is¡¡third¡£¡¡Germany¡¡has¡¡as¡¡many¡¡telephones¡¡as¡¡the¡¡State¡¡of¡¡New¡¡York£»¡¡and¡¡Great¡¡Britain¡¡as¡¡many¡¡as¡¡Ohio¡£¡¡Chicago¡¡has¡¡more¡¡than¡¡London£»¡¡and¡¡Boston¡¡twice¡¡as¡¡many¡¡as¡¡Paris¡£¡¡In¡¡the¡¡whole¡¡of¡¡Europe£»¡¡with¡¡her¡¡twenty¡¡nations£»¡¡there¡¡are¡¡one¡­¡¡third¡¡as¡¡many¡¡telephones¡¡as¡¡in¡¡the¡¡United¡¡States¡£¡¡In¡¡proportion¡¡to¡¡her¡¡population£»¡¡Europe¡¡has¡¡only¡¡one¡­thirteenth¡¡as¡¡many¡£

The¡¡United¡¡States¡¡writes¡¡half¡¡as¡¡many¡¡letters¡¡as¡¡Europe£»¡¡sends¡¡one¡­third¡¡as¡¡many¡¡telegrams£»¡¡and¡¡talks¡¡twice¡¡as¡¡much¡¡at¡¡the¡¡telephone¡£¡¡The¡¡average¡¡European¡¡family¡¡sends¡¡three¡¡telegrams¡¡a¡¡year£»¡¡and¡¡three¡¡letters¡¡and¡¡one¡¡telephone¡¡message¡¡a¡¡week£»¡¡while¡¡the¡¡average¡¡American¡¡family¡¡sends¡¡five¡¡telegrams¡¡a¡¡year£»¡¡and¡¡seven¡¡letters¡¡and¡¡eleven¡¡telephone¡¡messages¡¡a¡¡week¡£¡¡This¡¡one¡¡na¡­¡¡tion£»¡¡which¡¡owns¡¡six¡¡per¡¡cent¡¡of¡¡the¡¡earth¡¡and¡¡is¡¡five¡¡per¡¡cent¡¡of¡¡the¡¡human¡¡race£»¡¡has¡¡SEVENTY¡¡per¡¡cent¡¡of¡¡the¡¡telephones¡£¡¡And¡¡fifty¡¡per¡¡cent£»¡¡or¡¡one¡­half£»¡¡of¡¡the¡¡telephony¡¡of¡¡the¡¡world£»¡¡is¡¡now¡¡comprised¡¡in¡¡the¡¡Bell¡¡System¡¡of¡¡this¡¡country¡£

There¡¡are¡¡only¡¡six¡¡nations¡¡in¡¡Europe¡¡that¡¡make¡¡a¡¡fair¡¡showingthe¡¡Germans£»¡¡British£»¡¡Swedish£»¡¡Danes£»¡¡Norwegians£»¡¡and¡¡Swiss¡£¡¡The¡¡others¡¡have¡¡less¡¡than¡¡one¡¡telephone¡¡per¡¡hundred¡£¡¡Little¡¡Denmark¡¡has¡¡more¡¡than¡¡Austria¡£¡¡Little¡¡Finland¡¡has¡¡better¡¡service¡¡than¡¡France¡£¡¡The¡¡Belgian¡¡telephones¡¡have¡¡cost¡¡the¡¡mosttwo¡¡hundred¡¡and¡¡seventy¡­three¡¡dollars¡¡apiece£»¡¡and¡¡the¡¡Finnish¡¡telephones¡¡the¡¡leasteighty¡­one¡¡dollars¡£¡¡But¡¡a¡¡telephone¡¡in¡¡Belgium¡¡earns¡¡three¡¡times¡¡as¡¡much¡¡as¡¡one¡¡in¡¡Norway¡£¡¡In¡¡general£»¡¡the¡¡lesson¡¡in¡¡Europe¡¡is¡¡this£»¡¡that¡¡the¡¡telephone¡¡is¡¡what¡¡a¡¡nation¡¡makes¡¡it¡£¡¡Its¡¡usefulness¡¡depends¡¡upon¡¡the¡¡sense¡¡and¡¡enterprise¡¡with¡¡which¡¡it¡¡is¡¡handled¡£¡¡It¡¡may¡¡be¡¡either¡¡an¡¡invaluable¡¡asset¡¡or¡¡a¡¡nuisance¡£

Too¡¡much¡¡government£¡¡¡That¡¡has¡¡been¡¡the¡¡basic¡¡reason¡¡for¡¡failure¡¡in¡¡most¡¡countries¡£¡¡Before¡¡the¡¡telephone¡¡was¡¡invented£»¡¡the¡¡telegraph¡¡had¡¡been¡¡made¡¡a¡¡State¡¡monopoly£»¡¡and¡¡the¡¡tele¡­¡¡phone¡¡was¡¡regarded¡¡as¡¡a¡¡species¡¡of¡¡telegraph¡£¡¡The¡¡public¡¡officials¡¡did¡¡not¡¡see¡¡that¡¡a¡¡telephone¡¡system¡¡is¡¡a¡¡highly¡¡complex¡¡and¡¡technical¡¡problem£»¡¡much¡¡more¡¡like¡¡a¡¡piano¡¡factory¡¡or¡¡a¡¡steel¡­¡¡mill¡£¡¡And¡¡so£»¡¡wherever¡¡a¡¡group¡¡of¡¡citizens¡¡established¡¡a¡¡telephone¡¡service£»¡¡the¡¡government¡¡officials¡¡looked¡¡upon¡¡it¡¡with¡¡jealous¡¡eyes£»¡¡and¡¡usually¡¡snatched¡¡it¡¡away¡£¡¡The¡¡telephone¡¡thus¡¡became¡¡a¡¡part¡¡of¡¡the¡¡telegraph£»¡¡which¡¡is¡¡a¡¡part¡¡of¡¡the¡¡post¡¡office£»¡¡which¡¡is¡¡a¡¡part¡¡of¡¡the¡¡government¡£¡¡It¡¡is¡¡a¡¡fraction¡¡of¡¡a¡¡fraction¡¡of¡¡a¡¡fraction¡¡a¡¡mere¡¡twig¡¡of¡¡bureaucracy¡£¡¡Under¡¡such¡¡conditions¡¡the¡¡telephone¡¡could¡¡not¡¡prosper¡£¡¡The¡¡wonder¡¡is¡¡that¡¡it¡¡survived¡£

Handled¡¡on¡¡the¡¡American¡¡plan£»¡¡the¡¡telephone¡¡abroad¡¡may¡¡be¡¡raised¡¡to¡¡American¡¡levels¡£¡¡There¡¡is¡¡no¡¡racial¡¡reason¡¡for¡¡failure¡£¡¡The¡¡slow¡¡service¡¡and¡¡the¡¡bungling¡¡are¡¡the¡¡natural¡¡results¡¡of¡¡treating¡¡the¡¡telephone¡¡as¡¡though¡¡it¡¡were¡¡a¡¡road¡¡or¡¡a¡¡fire¡¡department£»¡¡and¡¡any¡¡nation¡¡that¡¡rises¡¡to¡¡a¡¡proper¡¡conception¡¡of¡¡the¡¡telephone£»¡¡that¡¡dares¡¡to¡¡put¡¡it¡¡into¡¡competent¡¡hands¡¡and¡¡to¡¡strengthen¡¡it¡¡with¡¡enough¡¡capital£»¡¡can¡¡secure¡¡as¡¡alert¡¡and¡¡brisk¡¡a¡¡service¡¡as¡¡heart¡¡can¡¡wish¡£¡¡Some¡¡nations¡¡are¡¡already¡¡on¡¡the¡¡way¡£¡¡China£»¡¡Japan£»¡¡and¡¡France¡¡have¡¡sent¡¡delegations¡¡to¡¡New¡¡York¡¡City¡¡¡¨the¡¡Mecca¡¡of¡¡telephone¡¡men£»¡¨¡¡to¡¡learn¡¡the¡¡art¡¡of¡¡telephony¡¡in¡¡its¡¡highest¡¡development¡£¡¡Even¡¡Russia¡¡has¡¡rescued¡¡the¡¡telephone¡¡from¡¡her¡¡bureaucrats¡¡and¡¡is¡¡now¡¡offering¡¡it¡¡freely¡¡to¡¡men¡¡of¡¡enterprise¡£

In¡¡most¡¡foreign¡¡countries¡¡telephone¡¡service¡¡is¡¡being¡¡steadily¡¡geared¡¡up¡¡to¡¡a¡¡faster¡¡pace¡£¡¡The¡¡craze¡¡for¡¡¡¨cheap¡¡and¡¡nasty¡¨¡¡telephony¡¡is¡¡passing£»¡¡and¡¡the¡¡idea¡¡that¡¡the¡¡telephone¡¡is¡¡above¡¡all¡¡else¡¡a¡¡SPEED¡¡instrument£»¡¡is¡¡gaining¡¡ground¡£¡¡A¡¡faster¡¡long¡­distance¡¡service£»¡¡at¡¡double¡¡rates£»¡¡is¡¡being¡¡well¡¡patronized¡£¡¡Slow¡­moving¡¡races¡¡are¡¡learning¡¡the¡¡value¡¡of¡¡time£»¡¡which¡¡is¡¡the¡¡first¡¡lesson¡¡in¡¡telephony¡£¡¡Our¡¡reapers¡¡and¡¡mowers¡¡now¡¡go¡¡to¡¡seventy¡­five¡¡nations¡£¡¡Our¡¡street¡¡cars¡¡run¡¡in¡¡all¡¡great¡¡cities¡£¡¡Morocco¡¡is¡¡importing¡¡our¡¡dollar¡¡watches£»¡¡Korea¡¡is¡¡learning¡¡the¡¡waste¡¡of¡¡allowing¡¡nine¡¡men¡¡to¡¡dig¡¡with¡¡one¡¡spade¡£¡¡And¡¡all¡¡this¡¡means¡¡telephones¡£

In¡¡thirty¡¡years£»¡¡the¡¡Western¡¡Electric¡¡has¡¡sold¡¡sixty¡­seven¡¡million¡¡dollars'¡¡worth¡¡of¡¡telephonic¡¡apparatus¡¡to¡¡foreign¡¡countries¡£¡¡But¡¡this¡¡is¡¡no¡¡more¡¡than¡¡a¡¡fair¡¡beginning¡£¡¡To¡¡put¡¡one¡¡telephone¡¡in¡¡China¡¡to¡¡every¡¡hundred¡¡people¡¡will¡¡mean¡¡an¡¡outlay¡¡of¡¡three¡¡hundred¡¡million¡¡dollars¡£¡¡To¡¡give¡¡Europe¡¡as¡¡fit¡¡an¡¡equipment¡¡as¡¡the¡¡United¡¡States¡¡now¡¡has£»¡¡will¡¡mean¡¡thirty¡¡million¡¡telephones£»¡¡with¡¡proper¡¡wire¡¡and¡¡switchboards¡¡to¡¡match¡£¡¡And¡¡while¡¡telephony¡¡for¡¡the¡¡masses¡¡is¡¡not¡¡yet¡¡a¡¡live¡¡question¡¡in¡¡many¡¡countries£»¡¡sooner¡¡or¡¡later£»¡¡in¡¡the¡¡relentless¡¡push¡¡of¡¡civilization£»¡¡it¡¡must¡¡come¡£

Possibly£»¡¡in¡¡that¡¡far¡¡future¡¡of¡¡peace¡¡and¡¡goodwill¡¡among¡¡nations£»¡¡when¡¡each¡¡country¡¡does¡¡for¡¡all¡¡the¡¡others¡¡what¡¡it¡¡can¡¡do¡¡best£»¡¡the¡¡United¡¡States¡¡may¡¡be¡¡generally¡¡recognized¡¡as¡¡the¡¡source¡¡of¡¡skill¡¡and¡¡authority¡¡on¡¡telephony¡£¡¡It¡¡may¡¡be¡¡called¡¡in¡¡to¡¡rebuild¡¡or¡¡operate¡¡the¡¡telephone¡¡systems¡¡of¡¡other¡¡countries£»¡¡in¡¡the¡¡same¡¡way¡¡that¡¡it¡¡is¡¡now¡¡supplying¡¡oil¡¡and¡¡steel¡¡rails¡¡and¡¡farm¡¡machinery¡£¡¡Just¡¡as¡¡the¡¡wise¡¡buyer¡¡of¡¡to¡­day¡¡asks¡¡France¡¡for¡¡champagne£»¡¡Germany¡¡for¡¡toys£»¡¡England¡¡for¡¡cottons£»¡¡and¡¡the¡¡Orient¡¡for¡¡rugs£»¡¡so¡¡he¡¡will¡¡learn¡¡to¡¡look¡¡upon¡¡the¡¡United¡¡States¡¡as¡¡the¡¡natural¡¡home¡¡and¡¡headquarters¡¡of¡¡the¡¡telephone¡£



CHAPTER¡¡IX

THE¡¡FUTURE¡¡OF¡¡THE¡¡TELEPHONE

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But£»¡¡as¡¡he¡¡stood¡¡among¡¡his¡¡barn¡­builders£»¡¡there¡¡arrived¡¡from¡¡Boston¡¡and¡¡New¡¡York¡¡a¡¡delegation¡¡of¡¡telephone¡¡directors¡£¡¡Most¡¡of¡¡them¡¡belonged¡¡to¡¡the¡¡¡¨Old¡¡Guard¡¨¡¡of¡¡telephony¡£¡¡They¡¡had¡¡fought¡¡under¡¡Vail¡¡in¡¡the¡¡pioneer¡¡days£»¡¡and¡¡now¡¡they¡¡had¡¡come¡¡to¡¡ask¡¡him¡¡to¡¡return¡¡to¡¡the¡¡telephone¡¡business£»¡¡after¡¡twenty¡¡years¡¡of¡¡absence¡£¡¡Vail¡¡laughed¡¡at¡¡the¡¡suggestion¡£

¡¨Nonsense£»¡¨¡¡he¡¡said£»¡¡¡¨I'm¡¡too¡¡old¡£¡¡I'm¡¡sixty¡­¡¡two¡¡years¡¡of¡¡age¡£¡¨¡¡The¡¡directors¡¡persisted¡£¡¡They¡¡spoke¡¡of¡¡the¡¡approaching¡¡storm¡­cloud¡¡of¡¡panic¡¡and¡¡the¡¡need¡¡of¡¡another¡¡strong¡¡hand¡¡at¡¡the¡¡wheel¡¡until¡¡the¡¡crisis¡¡was¡¡over£»¡¡but¡¡Vail¡¡still¡¡refused¡£¡¡They¡¡spoke¡¡of¡¡old¡¡times¡¡and¡¡old¡¡memories£»¡¡but¡¡he¡¡shook¡¡his¡¡head¡£¡¡¡¨All¡¡my¡¡life£»¡¨¡¡he¡¡said£»¡¡¡¨I¡¡have¡¡wanted¡¡to¡¡be¡¡a¡¡farmer¡£¡¨

Then¡¡they¡¡drew¡¡a¡¡picture¡¡of¡¡the¡¡telephone¡¡situation¡£¡¡They¡¡showed¡¡him¡¡that¡¡the¡¡¡¨grand¡¡telephonic¡¡system¡¨¡¡which¡¡he¡¡had¡¡planned¡¡was¡¡unfinished¡£¡¡He¡¡was¡¡its¡¡architect£»¡¡and¡¡it¡¡was¡¡undone¡£¡¡The¡¡telephone¡¡business¡¡was¡¡energetic¡¡and¡¡prosperous¡£¡¡Under¡¡the¡¡brilliant¡¡leadership¡¡of¡¡Frederick¡¡P¡£¡¡Fish£»¡¡it¡¡had¡¡grown¡¡by¡¡leaps¡¡and¡¡bounds¡£¡¡But¡¡it¡¡was¡¡still¡¡far¡¡from¡¡being¡¡the¡¡SYSTEM¡¡that¡¡Vail¡¡had¡¡dreamed¡¡of¡¡in¡¡his¡¡younger¡¡days£»¡¡and¡¡so£»¡¡when¡¡the¡¡directors¡¡put¡¡before¡¡him¡¡his¡¡unfinished¡¡plan£»¡¡he¡¡surrendered¡£¡¡The¡¡instinct¡¡for¡¡completeness£»¡¡which¡¡is¡¡one¡¡of¡¡the¡¡dominating¡¡characteristics¡¡of¡¡his¡¡mind£»¡¡compelled¡¡him¡¡to¡¡consent¡£¡¡It¡¡was¡¡the¡¡call¡¡of¡¡the¡¡telephone¡£

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